Delivery of the physical card takes 2-3 business days for European residents and 1-2 weeks for other countries, though this may vary depending on the number of orders and the local post services.

Access to account

Our card provider and partner - E-coin - will send out an email about your cards or virtual cards once it has been processed. This will also contain a link to reset your password.

Once you have your card please log in via:

Then activate the card and set a pin code directly from there so that you can withdraw cash from an ATM if you wish.


If you have any questions you can also reach e-coin via:


You can also see the related fees at: